Privacy Policy
Protecting your privacy and securing your health information
At Dr.Khan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By accessing or using our platform, you agree to the terms outlined below.
Information We Collect
We collect different types of information to enhance and personalize your experience, including:
Personal Information
This may include your name, email address, date of birth, and health-related information if provided. Personal information is collected when you create an account, fill out forms, or interact with our AI doctor.
Usage Data
We collect information about your interactions with our platform, such as page visits, time spent on pages, and other diagnostic data. This helps us improve our services and understand user needs.
Device Information
Information about the device you use to access our platform, including IP address, browser type, operating system, and mobile device details, is collected to ensure optimal functionality.
How We Use Your Information
We use the information collected for the following purposes:
To Provide and Improve Services
Your information helps our AI doctor provide relevant health insights, personalize content, and refine our services over time.
To Communicate with You
We may use your contact information to send you important updates, account notifications, or responses to your inquiries.
For Security and Compliance
We use data to detect and prevent fraud, address technical issues, and comply with legal obligations.
For Research and Analysis
Anonymized data may be used to analyze user trends, improve service quality, and advance research and development efforts in healthcare.
Data Sharing and Disclosure
We are committed to keeping your personal information private. We only share your information in the following cases:
With Service Providers
Trusted third-party providers may access data to assist with platform functionality, security, or analytics, but only for specified purposes and under confidentiality agreements.
For Legal Compliance
We may disclose information if required by law or to protect the rights, property, or safety of Dr.Khan or others.
With Your Consent
We will only share personal information for purposes outside this policy with your explicit consent.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, and disclosure. Our platform uses encryption, secure servers, and other best practices to safeguard your data. However, no method of online transmission is entirely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
Access and Correction
You may request access to the personal information we hold about you and request corrections if needed.
Deletion
You may request the deletion of your personal information, except where we have a legal obligation to retain it.
Data Portability
You may request a copy of your data in a machine-readable format.
Opt-Out of Communications
You can opt out of marketing communications by following the unsubscribe link in any email or contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Dr.Khan is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete it.
International Data Transfers
If you access our platform from outside of our jurisdiction, please note that your information may be transferred to, stored, and processed in our servers located in our jurisdiction. By using our services, you consent to this transfer.
Changes to Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email. Please review this page periodically to stay informed of our data practices.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please use our contact form.